Approved refunds go back to your original payment method only.
- Returns: within 10 business days after we receive and inspect the item.
- EU withdrawals: within 14 days (see "EU right of withdrawal").
Once we've issued the refund, the time it takes to show up depends on your bank or card issuer. We're not responsible for exchange-rate differences or bank fees.
Questions? Email us at contact@smoothlabs.com with your order number.