We can only try to change the address before your order ships, and we can't guarantee it. Email contact@smoothlabs.com right away with your order number and the full new address.
Once your order has shipped, the address can't be changed. Any redirection you arrange with the carrier is at your own risk and cost.
Please double-check your address at checkout: full name, apartment or unit number, postcode, phone number, and any tax ID your country needs for customs.